Responsible Gaming

Gaming Should Be Entertainment

At natclean.co.nz, we believe that online gaming should be an enjoyable form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Play only with money you can afford to lose, and always set limits before you start.

Age Verification

In New Zealand, you must be 18 years of age or older to participate in gambling activities. All users are required to verify their age during registration. If you are under 18, please do not use our affiliate services.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money
• Hiding gambling activities or lying about the extent of play
• Gambling to escape stress, anxiety, or negative emotions
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money or going into debt to gamble
• Feeling anxious or irritable when trying to reduce gambling
• Failed attempts to cut back or stop gambling
• Risking relationships or opportunities because of gambling

Self-Help Tools & Features

Most reputable online casinos provide responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified period (daily, weekly, monthly)
• Loss Limits: Cap the amount of money you're willing to lose during a gaming session
• Reality Checks: Enable pop-up reminders during play to check how long you've been gaming
• Self-Exclusion: Voluntarily exclude yourself from gambling sites for a set period or permanently
• Time-Out: Take a break from gambling for a defined period without permanently closing your account

Always use these tools proactively to maintain healthy gambling habits.

Support Organizations & Resources

If you need help, professional support is available. Here are trusted organisations you can contact:

New Zealand

• Problem Gambling Foundation (PGF)
  Free, confidential support for problem gambling in Aotearoa New Zealand
  Phone: 0800 664 262 | Website: www.pgf.nz
• Gambling Helpline (Samaritans)
  24/7 support for problem gambling
  Phone: 0800 654 655

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• United Kingdom: GamCare
  www.gamcare.org.uk
• United Kingdom: GamStop (National Self-Exclusion Scheme)
  www.gamstop.co.uk
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org

Need Help? Take Action Today

If you or someone you know is struggling with problem gambling, please reach out for support. There is no shame in asking for help—many people recover from gambling problems with proper support.

Contact the Problem Gambling Foundation (PGF) today: 0800 664 262 | www.pgf.nz

Remember: Your wellbeing is more important than any bet. Help is available 24/7.